Relocation Coordinator

The Resident Relocation Coordinator is responsible for managing and coordinating resident relocation activities across multiple project sites, providing direct assistance to residents throughout the relocation process, and ensuring compliance with federal, state, and local relocation regulations.

Requirements

• Conduct resident assessments and surveys to understand relocation needs and preferences.
• Take inventory of tenant belongings and furniture, including documenting large items, infestation issues, clutter, or hoarding concerns.
• Provide relocation counseling and assistance in accordance with applicable federal, state, and local regulations.
• Notify residents of relocation timelines and provide ongoing support throughout the moving process.
• Conduct follow-up check-ins with residents leading up to scheduled move dates.
• Assist with site setup activities and identify vendors including movers, cleaners, and pest control companies.
• Schedule, coordinate, and supervise moving activities and related services.
• Conduct pre-inspections of relocation units to ensure they meet safety and habitability standards before occupancy.
• Coordinate with construction teams, property management, development teams, and contractors to ensure relocation timelines are met.
• Facilitate resident and community meetings regarding relocation processes, rights, and benefits.
• Distribute relocation notices and maintain proof of resident receipt as required.
• Act as liaison between residents, property management, construction teams, and clients.
• Interface with residents' families, social service providers, or other support resources when necessary.
• Maintain accurate relocation files, documentation, and database records.
• Track relocation progress and maintain data reporting systems.
• Prepare weekly and monthly relocation reports for management and project stakeholders.
• Develop agendas and record minutes for relocation meetings and distribute within 48 hours.
• Provide packing materials, tips, demonstrations, and moving assistance to residents.
• Assist with utility disconnections, reconnections, and address changes when needed.
• Ensure residents vacate units per relocation schedules and that units are properly secured after move-out.
• Document and assist in resolving claims related to property damage or loss during relocation.