Technical Account Manager
First FocusSydney, New South Wales, Australia
Posted February 24, 2026
100000 - 140000 AUD
Full Time
About the Company
First Focus is a leading mid-market Managed Service Provider in Australia, with a focus on informed, aligned, supported and rewarding performance.
Job Description
Technical Account Manager position at First Focus, a leading mid-market Managed Service Provider in Australia. Responsible for owning the relationship, shaping strategy, and making IT matter. Competitive salary package including up to $140,000 + other benefits.
Requirements
- Experience as a Technical Account Manager, IT Consultant or similar role in an MSP or complex multi-client environment
- Strong technical foundation across infrastructure, cloud, security and modern workplace
- Confident communicator with senior stakeholders and C-suite executives
- Solid commercial awareness, comfortable discussing budgets, value and long-term planning
- Calm, solutions-focused mindset when things get complex
- Clear communication, strong ownership and reliable follow-through
- Someone who aligns with First Focus' values: informed, aligned, supported and rewarding performance
Benefits
- Up to $140,000 salary package
- Free access to Uprise
- 1:1 coaching with qualified psychologists or counsellors
- Flexible working for work-life balance
- 10 paid study days per year
- Exam fees paid
- Pay rises for certifications
- Weekly internal training and access to learning library
- FastTrack mentoring program
- MAD Council focusing on equality, charity and the environment
- Tesla company car option (conditions apply)
- Regular social events and great team culture