Payment Services Associate II - Deposits (HYBRID)
First Tech Federal Credit UnionHillsboro, Oregon, United States
Posted December 4, 2025
45200 - 52880 USD year
Full Time
About the Company
First Tech Federal Credit Union is dedicated to serving its members rather than seeking profit. Offering a range of financial services including credit unions, insurance, deposits, employment assistance, community service, and fintech solutions, the company focuses on helping individuals achieve their financial goals at every life stage. Distinctive in its commitment to investment in its members, First Tech serves over 540,000 members across various prominent companies.
Job Description
The Associate II, Payment Services (Deposits) processes a high volume of daily banking transactions in a timely and complete manner through a variety of complex technology systems. This position also proactively conducts quality control measures (QC) on assigned processes.
Requirements
- Process a high volume of daily transactions
- Navigate complex technology systems
- Proactively review and research transactions for potential fraud
- Communicate with members and internal partners
- Assess member financial resources
- Adhere to approval and limit requirements
- Research and resolve member, vendor and internal issues
- Perform testing for periodic system upgrades and enhancements
- Actively provide feedback around process improvements
- Assists with projects as a Subject Matter Expert
Benefits
- Traditional medical, dental, and vision coverage
- 401K matching up to 5% per pay period
- Up to 17 days of Paid Time Off
- 11 paid federal holidays
- Special employee pricing on lending products