Director, Customer Marketing

Fleetio is looking for an experienced and passionate Director of Customer Marketing to lead programs that engage, grow, and celebrate our customer community.

Requirements

• 8+ years of experience in B2B SaaS marketing, with deep expertise in customer advocacy, community, and lifecycle or expansion marketing.
• Proven ability to design and scale customer programs that drive engagement, adoption, and retention.
• Strong storytelling and communication skills—able to elevate customer voices in authentic, impactful ways.

Benefits

• Multiple health/dental coverage options
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks (increases at year two)
• 12 company holidays + 2 floating holidays
• Parental leave- birthing parent (16 weeks paid) non-birthing (4 weeks)
• FSA & HSA options
• Short and long term disability (short term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing funds - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend
• Monthly catered lunches
• Fully stocked kitchen with tons of drinks & snacks