IT Support Technician L2
FlexTal Staffing LLCGuadalajara, Jalisco, Mexico
Posted August 28, 2025
Full Time
About the Company
High quality professionals, hired to meet the needs of your company, all on central time zone. With the affordable cost of living in Mexico we pay highly competitive salaries with benefits while our U.S. clients still save at least 50% compared to standard U.S. hires. [email protected] Job opportunities: https://apply.workable.com/flextal-staffing-llc/?lng=en#jobs
Job Description
We are seeking a proactive and customer-focused IT Support Specialist to join our team. This role focuses on providing technical support, managing IT assets, and ensuring smooth operation of hardware, software, and network systems. Candidates should have experience with IT support, ticketing systems, and asset tracking.
Requirements
- Proven experience in IT support, help desk, or technical call center environment.
- Strong knowledge of hardware troubleshooting and software support.
- Familiarity with ticketing systems.
- Experience with asset tracking systems and maintaining IT inventory.
- Basic knowledge of networking (LAN/WAN, Wi-Fi troubleshooting, VPNs).
- Excellent communication and problem-solving skills.
Benefits
- Christmas Bonus
- Major Medical Expense Insurance
- Minor Medical Insurance
- Dental Insurance
- Life Insurance
- Vacation Days
- Cell Phone Reimbursement & Transportation Subsidy
- Hybrid Scheme
- Academic Agreements
