Bilingual Customer Service Agent (m/f/d)

Flix is looking for a Bilingual Customer Service Agent to support our growth in the US. The role involves managing traffic situations, responding to inquiries, and coordinating emergency responses. The ideal candidate has a high school diploma, at least 2 years of experience in a call center, and is fluent in English and another language.

Requirements

• High school diploma plus at least two (2) years' professional experience working in a call center
• Flexibility and ability to work non-traditional hours
• Ability to listen effectively and understand driver/bus partner/passenger needs
• Adapts easily to new technology software to perform job functions
• Fluent in English, fluency in other languages including French, Spanish, Cantonese and/or Mandarin huge plus

Benefits

• 12 free Flix vouchers
• 12 discount vouchers for friends & family
• Hybrid work model
• Wellbeing support
• Learning & Development
• Mentoring Program