Onsite IT Technical Support Engineer - Central London
Focus GroupLondon, England, United Kingdom
Posted October 22, 2025
35000 - 35000 GBP year
Full Time
About the Company
Welcome to Focus Group. Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill. Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times. Leaving you free to focus all your energy on the important stuff. Like growing your business. Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy Let’s connect. Let’s grow.
Job Description
Focus Group is seeking an Onsite IT Technical Support Engineer to provide hands-on technical support to a key client in London. This customer-facing role involves managing and resolving IT issues across multiple hospitality venues, ensuring smooth operations. The role offers autonomy, daily variety, and exposure to cutting-edge technology.
Requirements
- Proven experience in an IT support role
- Strong technical knowledge of Windows Desktop, Outlook, and Office 365
- Working knowledge of Active Directory, Exchange, Group Policy, DNS, and network domains
- Experience troubleshooting printers and general PC issues
- Excellent customer service skills
- Comfortable working autonomously and as part of a team
- Happy to travel between sites
Benefits
- Competitive salary
- Benefits package
