Technical Support Analyst
FreedomPayPhiladelphia, Pennsylvania, United States • Las Vegas, Nevada, United States
Posted August 29, 2025
Full Time
About the Company
FreedomPay is a leading payment solutions provider offering secure, advanced commerce platforms for merchants. Specializing in mobile payments, cashless solutions, and PCI compliance, FreedomPay delivers unmatched security and value-added services across various industries. With global offices and industry-first TransAtlantic integrations, the company drives innovation in customer interaction and commerce.
Job Description
FreedomPay is a leading technology provider for retail, hospitality, and global commerce, known for its secure, high-performance, and globally scalable platform. The company is seeking a Technical Support Analyst to support its growing customer base. The role involves providing technical assistance and resolving issues with systems and data across multiple platforms, offering both remote and on-site work.
Requirements
- Bachelor's Degree from an accredited university
- Experience of working in and around the Hospitality or Retail industry
- Experience of supporting, configuring or installing POS and PMS solutions (Micros, Opera, Aloha, InfoGenesis)
- Experience in payments processing, financial services
- 2 - 4 years equivalent work experience
- 24/7 on call rotation
- Strong aptitude to learn quickly
- Excellent written and verbal communication skills
Benefits
- Medical
- Prescription
- Dental
- Vision
- Life Insurance
- Retirement Plans
- Commission Sharing Plan
- Flexible Hybrid Working Environment
- Parental and other leave programs
