Sales AI and Experience Orchestration Director

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We employ over 6,000 people globally who embody empathy and collaboration. This role involves leading AI and Experience Orchestration for account teams and clients, driving sales and adoption of Genesys native AI capabilities.

Requirements

• 10-12 years of sales and/or presales experience in software, cloud, and/or AI-related domains
• Experience with AI-powered customer experience and conversational AI solutions
• Ability to influence without direct authority and collaborate effectively with colleagues to drive outcomes

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments