Chevin Fleet Solutions are looking for a Project Manager with 5+ years of experience to join our team. We are looking for a proactive individual, with a positive mindset who never shies away from a roadblock and loves collaborating with others to ensure the successful delivery of customer value.
Requirements
- Proactively and meticulously manage scope, budget, timelines, and resources on a portfolio of projects
- Meet or exceed utilization, customer satisfaction and other appropriate Professional Service targets
- Establish and maintain robust communication cadence and content with the customer project stakeholders
- Set expectations and demonstrate execution by developing and updating critical documentation such as project plans, kick-off presentations, issue logs, meeting agendas, and solution descriptions
- Schedule and facilitate a cadence of project meetings including kick-offs, status meetings, demonstrations, training, and others
- Maintain a complete record of all project details in Chevin’s PSA tool, including resourcing, timesheets, budget, issues, risks, and milestones
- Build an environment of trust with internal and external team members
- Escalate any risks or issues with proposed actions internally at earliest opportunity, and then work quickly and efficiently to mitigate risk or resolve any customer escalation
- Be fluent with the Chevin Implementation Methodology and be prepared to train others to leverage it
- Guide the customer as they transition from an active engagement to post go-live support and customer success processes
- Assist partners who are working with Chevin consulting to maximize their positive impact on the engagement
- Contribute to continuous improvement of processes, procedures and our product through logging lessons learned and taking responsibility for implementing changes as agreed with the wider team
- Build a list of referenceable projects that will speak on behalf of their experience with Chevin