Customer Service Prozess & Optimierungsspezialist (*Mensch) - 20 Std. Teilzeit

Customer Service Process & Optimization Specialist. We value diversity and offer a good work-life balance. Responsibilities include analyzing workflows, developing efficient processes, and implementing new standards.

Requirements

• Several years of experience in Customer Service
• Experience in process optimization projects
• In-depth knowledge of process analysis and optimization
• Technical skills in CRM or ticket systems (e.g. Zendesk)
• Structured, goal-oriented, and detail-oriented work style
• Good communication and teamwork skills

Benefits

• Flexible working hours
• Home office
• Part-time
• Family-friendly atmosphere
• Dogs at work
• Individual solutions
• Discounted Germany tickets
• Individual budgets and development plans