Desktop Support Technician
GTSArlington, Texas, United States
Posted December 2, 2025
54000 - 60000 USD year
Contract / Temporary
About the Company
GTS Technology Solutions, Inc. is an Equal Opportunity Employer.
Job Description
GTS Technology is hiring a Desktop Support Technician to provide high-quality IT support both onsite and over the phone. This role is responsible for troubleshooting and resolving hardware, software, and network issues.
Requirements
- Serve as the first point of contact for technology-related requests and incidents.
- Troubleshoot and resolve issues with desktops, laptops, peripherals, Cradlepoint, and Dell Rugged devices in person and over the phone.
- Install, configure, upgrade, and maintain Windows 10/11 and O365 applications.
- Provide network and connectivity support (LAN, wireless, DNS, DHCP, TCP/IP).
- Document issues/resolutions and escalate when needed.
- Participate in an on-call rotation (evenings/weekends)