Supervisor, Desktop Support - IT Infrastructure - Full Time (On-site, Sayre)
GuthriePennsylvania, United States • Pennsylvania, United States • Pennsylvania, United States • Upper Milford Township, Pennsylvania, United States • Upper Allen Township, Pennsylvania, United States • City of Binghamton, New York, United States • New York, New York, United States
Posted August 13, 2025
Full Time
About the Company
Guthrie is a leading health care provider offering comprehensive services including cardiac and vascular care, cancer treatment, musculoskeletal services, primary care, imaging, occupational medicine, surgical services, and patient care. With a focus on delivering high-quality, compassionate medical solutions, Guthrie stands out in the industry through its commitment to holistic patient care and advanced medical technologies.
Job Description
The Supervisor, Desktop Support is responsible for supervising the desktop support analysts, managing team assignments, monitoring workflows, and providing technical support. The role involves maintenance, installation, repairs, hardware upgrades, and software installations to support critical healthcare operations. The position requires strong customer service skills and a proactive approach to problem-solving.
Requirements
- Five to seven (5 to 7) years of experience on a desktop support services team; healthcare experience preferred.
- Proficiency in operating systems (e.g., Windows, macOS, iOS, Android).
- Strong knowledge of Microsoft O365, Patch Management, anti-virus and inventory management tools.
- Excellent knowledge of computers and peripherals.
- Advanced working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
- Basic understanding of LAN/WAN network infrastructure technologies.
- Basic understanding of security technologies including firewalls and antivirus.
Benefits
- Comprehensive benefits package
- Professional development opportunities
