Sr. Customer Success Manager
H1New York, New York, United States
Posted January 20, 2026
110000 - 130000 USD
Full Time
About the Company
H1 is a platform that provides a platform that can optimally inform every doctor interaction globally, promoting health equity and building needed trust in healthcare systems.
Job Description
At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. We're looking for a Senior Customer Success Manager to serve as a strategic, trusted advisor to a portfolio of H1’s largest and most complex customers.
Requirements
- 5+ years of experience in Customer Success, Account Management, or Client Services within an Enterprise or Strategic B2B SaaS environment.
- Demonstrated experience owning complex, high-ARR accounts with senior stakeholder engagement.
- Strong project management experience across multi-threaded, high-priority initiatives.
Benefits
- Full suite of health insurance options
- Generous paid time off
- Pre-planned company-wide wellness holidays
- Retirement options
- Health & charitable donation stipends
- Impactful Business Resource Groups
- Flexible work hours & the opportunity to work from anywhere
