Principal Implementation Consultant
Hi MarleyBoston, Massachusetts, United States
Posted October 24, 2025
Full Time
About the Company
Hi Marley is an intelligent conversational platform for P&C insurance, powered by SMS. Designed by insurance professionals, it enables seamless conversations across the ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's advanced collaboration, coaching, and analytics capabilities deliver crucial insights to streamline operations and enhance customer engagement, making it a distinctive solution in the enterprise insurance sector.
Job Description
Hi Marley is a technology company revolutionizing the insurance industry with a conversational platform, connected through SMS. This role, as a Principal Implementation Consultant, focuses on leading large insurance carrier implementations, driving customer success, and advising leadership on best practices. The role requires experience in insurance workflows, and collaboration within customer-facing teams.
Requirements
- Exceptional project management skills
- Experience partnering with Sales, Product, and Engineering on customer needs
- 7 to 10+ years of experience with a P&C insurance carrier
- Strong problem-solving skills
- Excellent Communication Skills
- Customer-Centric Mindset
Benefits
- Full benefits package
- Competitive salary
- Stock options
- Fun, lively startup culture
- Employee engagement, diversity and inclusion
