Technical Operations & Delivery Lead
Hi MarleyBoston, Massachusetts, United States
Posted October 9, 2025
Full Time
About the Company
Hi Marley is an intelligent conversational platform for P&C insurance, powered by SMS. Designed by insurance professionals, it enables seamless conversations across the ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's advanced collaboration, coaching, and analytics capabilities deliver crucial insights to streamline operations and enhance customer engagement, making it a distinctive solution in the enterprise insurance sector.
Job Description
Hi Marley is seeking a Technical Operations & Delivery Lead to drive cross-functional delivery across product and technical teams. This role focuses on streamlining operations and ensuring seamless execution of projects, aligning with a focus on collaboration, coaching, and impactful analytics. The company is focused on revolutionizing the insurance industry with its conversational platform.
Requirements
- 6-8+ years of experience supporting or leading cross-functional programs in SaaS, platform, or product environments.
- Ability to independently coordinate and execute cross-functional initiatives, with strong skills in prioritization, stakeholder communication, and risk management.
- Experience configuring and managing Jira, Confluence, and similar tools.
- Experience managing product release cycles and contributing to the definition of operational playbooks.
Benefits
- Full benefits package
- Competitive salary
- Generous stock options
- Open vacation policy
- Fun, lively startup culture
