Training Manager (SDQ)
Hire Horatio CXSanto Domingo, Distrito Nacional, Dominican Republic
Posted June 20, 2025
Full Time
About the Company
Hire Horatio CX offers tech-enabled customer support outsourcing services for high-growth companies.
Job Description
The Training Manager is responsible for improving the productivity of the organization's employees by assessing developmental needs, identifying suitable training solutions, and implementing effective training methods.
Requirements
- Develops training and development programs and objectives
- Obtains and /or develops effective training materials utilizing a variety of media
- Trains and coaches managers, supervisors, and others involved in employee development efforts
- Conducts follow-up studies of all completed training to evaluate and measure results
- Modifies programs as needed
- Exemplifies the desired culture and philosophies of the organization
- Works effectively as a team member with other members of management and the HR staff
Benefits
- Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
- Quarterly performance bonuses
- Free snacks every day
- Free catered lunch every day
- Free catered dinner (for those on night shifts)
- Door-to-door transportation after 9:00 PM
- Happy hour on Fridays
- Holiday parties!
- An amazing, unique office environment (no cubes, no assigned workstations!)
- Growth and development opportunities (the most in the industry!)
- Professional development courses by leading business schools like BARNA
- Yoga and workout classes (coming soon!)
- Community service opportunities (#HoratioCares)
- Discounts at local restaurants and stores