Account Manager
HitPayIskandar Puteri, Johor, Malaysia
Posted October 21, 2025
Full Time
About the Company
HitPay is a full-stack payments infrastructure platform founded in 2016 and headquartered in Singapore. The company unifies e-commerce, point of sale, and B2B payments into a single solution, offering cross-border capabilities across six APAC jurisdictions. HitPay is backed by leading investors including Tiger Global and Y Combinator.
Job Description
HitPay is seeking an Account Manager to manage and grow existing HitPay merchants. The role focuses on driving retention, revenue, and identifying opportunities to upsell additional products and features. Success involves analyzing data, collaborating with other teams, and meeting revenue targets.
Requirements
- 3–5 years of experience in account management, customer success, or sales within payments, fintech, or SaaS.
- Proven track record of driving revenue expansion through upsell and cross-sell.
- Strong understanding of merchant operations and payment ecosystems.
- Excellent relationship-building and communication skills.
- Analytical mindset with experience using CRM tools (e.g., HubSpot, Salesforce).
- Proactive, goal-oriented, and able to thrive in a fast-growing environment.
Benefits
- Competitive compensation
- Growth opportunities
- Collaborative regional culture
