Service Coordinator

We are hiring a creative, detail-oriented, and flexible Service Coordinator for our Ghent location in Norfolk. In this role, you will support individuals by helping them set goals, manage medical needs, write plans, and handle personal finances.

Requirements

• Demonstrated ability to organize, prioritize, and manage multiple work tasks effectively.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Strong teamwork skills with the ability to collaborate effectively with colleagues.
• Ability to work independently, manage time well, and self‐direct daily tasks.
• Excellent oral and written communication skills.
• Ability to meet the physical demands of the position, including lifting up to 50 pounds several times per shift, climbing stairs multiple times per shift, and sitting, standing, and walking as required.
• Knowledge of the field of disabilities and related best practices.
• Skill in implementing behavioral support strategies.
• Ability to complete all required training, including Medication Certification, Medicaid Waiver Certification, First Aid/CPR, Mandt, and all orientation training.
• Strong judgment and decision‐making skills, especially during emergencies or crisis situations.
• Ability to maintain strict confidentiality of sensitive information.
• Skill in identifying, accessing, and utilizing community resources.
• Valid Virginia driver’s license.
• Satisfactory criminal history and background check required.

Benefits

• Health insurance, including vision
• Dental insurance (100 percent paid by Hope House)
• Life insurance (100 percent paid by Hope House)
• Optional benefits: additional life insurance, disability insurance, flexible spending accounts
• Generous leave, including 12 paid holidays, 12 paid vacation days and 12 paid sick days
• 401(k) plan