Customer Support Representative (Tier 1) — Honduras
HubstaffHonduras
Posted November 11, 2025
15000 - 20000 USD year
Full Time
About the Company
Hubstaff is a product-led company with a winning culture, strong momentum, and a long-term vision: to become an essential part of every remote company’s tech stack.
Job Description
We're hiring a Customer Support Representative (Tier 1) to join our global Support team. This is a full-time employee position based in Honduras. You'll help customers succeed with Hubstaff by providing clear, friendly, and effective support—primarily via email and live chat.
Requirements
- Based in Honduras and legally authorized to work there.
- 2+ years of experience in customer support or a client-facing role (SaaS experience preferred).
- Excellent written and spoken English communication skills.
- Strong attention to detail, organization, and follow-through.
- Reliable internet connection and a dedicated, quiet workspace.
- Ability to work full-time between 8/9 AM and 5/6 PM (Honduras time), Monday–Friday.
Benefits
- 20 paid vacation days/year
- Annual stipends for equipment and professional growth
- Maternity and paternity leave, with flexibility for personal needs
