Customer Success Manager

Customer Success Manager (Associate) role at Hypatos, responsible for scaling customer value through structured, data-driven engagement approach. Deliver measurable customer value efficiently and at scale, while improving the tech-touch motion and customer lifecycle experience.

Requirements

• Bachelor's or Master's degree in a relevant field or equivalent practical experience
• 2–3 years of relevant experience in Customer Success, Project Management, Consulting, or scaled/tech-touch CSM roles within B2B SaaS companies
• Experience working in customer-facing roles with enterprise customers
• Strong analytical and process-oriented mindset
• Proven ability or strong interest in automating processes and implementing AI-driven workflows

Benefits

• Top market compensation package
• Company shares
• Personal development budget
• Meal allowance
• Sporting activities
• Free beers