Ingeniero de Soporte en Sitio
icorpState of Mexico, Mexico
Posted September 24, 2025
Full Time
About the Company
icorp was founded in 1986 to provide IT Services to large organizations. Our company currently has more than 500 specialists providing IT user help desk, infrastructure, and application support services. Several national and international companies rely upon icorp services (in some cases for over 30 years). icorp corporate office is located at Querétaro (Mexico) and we have a Service Center in Mexico City. Our technical staff is strategically located in more than 128 cities throughout Mexico. We hope to partner with you very soon to help improve and grow your business. Flexible Service Model Our philosophy at icorp includes having a “Flexible Service Model” which we can adapt to your special requirements using measurable goals that help us satisfy the expectations stated in the SLA—all without sacrificing technical and economic competitiveness. The ability to easily transform our generalized services into tailored, turnkey solutions has become one of the most important competitive benefits that icorp offers.
Job Description
Icorp is looking for a Site Support Engineer to provide support to users in-site. The role involves providing tickets, scheduled maintenance, inventory management, monitoring incidents, and teamwork. This is a full-time on-site position.
Requirements
- Previous experience working with large numbers of users
- 1 year or more of experience in providing support to users in person
- Completed undergraduate degree or degree
- Good communication
- Availability to work full-time Monday to Friday
Benefits
- Quarterly bonus
- Legal premiums