Ingeniero de soporte en sitio
icorpCuautitlán Izcalli, State of Mexico, Mexico • State of Mexico, Mexico • State of Mexico, Mexico
Posted October 31, 2025
Full Time
About the Company
icorp was founded in 1986 to provide IT Services to large organizations. Our company currently has more than 500 specialists providing IT user help desk, infrastructure, and application support services. Several national and international companies rely upon icorp services (in some cases for over 30 years). icorp corporate office is located at Querétaro (Mexico) and we have a Service Center in Mexico City. Our technical staff is strategically located in more than 128 cities throughout Mexico. We hope to partner with you very soon to help improve and grow your business. Flexible Service Model Our philosophy at icorp includes having a “Flexible Service Model” which we can adapt to your special requirements using measurable goals that help us satisfy the expectations stated in the SLA—all without sacrificing technical and economic competitiveness. The ability to easily transform our generalized services into tailored, turnkey solutions has become one of the most important competitive benefits that icorp offers.
Job Description
Icorp is seeking a Site Support Engineer to join their team and provide technical support to users. The role involves hardware, software, and peripheral maintenance, and coordination with maintenance providers. This is an on-site position offering a dynamic work environment within a large technology company.
Requirements
- Provide technical support to users (hardware, software and peripherals).
- Perform preventive and corrective maintenance of equipment.
- Manage hardware inventory and equipment movements.
- Coordinate with maintenance service providers.
- Document incidents and reports in ticketing tools.
- Intermediate-Advanced English language proficiency.
Benefits
- Base salary
- Bonus for performance
- Legal benefits