Help Desk Analyst (29703)
Idealforce LLCPhoenix, Arizona, United States
Posted July 29, 2014
Full Time
About the Company
IDEALFORCE has a contract to hire position available immediately for a Help Desk Analyst to join our customer in Phoenix, Arizona.
Job Description
Help Desk Analyst position available immediately for a customer in Phoenix, Arizona. The role involves inbound customer service, helpdesk support, and troubleshooting desktop issues.
Requirements
- Troubleshooting via phone: Expert
- PC Support Overall: intermediate/advanced
- Troubleshooting physical PC connections: intermediate/advanced
- Troubleshooting internet connectivity: intermediate/advanced
- Windows 8.1: intermediate/advanced - 1 yr exp
- Windows Vista: intermediate - 1 yr exp
- MS Active Directory: intermediate - 1 yr exp
- MS Office 7 /13 - intermediate - 1 yr exp
- AZTurboCourt/eFiling: beginner
- Legal Terminology: beginner
- MS Exchange: beginner - 1 yr exp
- MS Office 365 - beginner - 0.5 yr exp