宾客服务接待员

The Guest Service Receptionist role at IHG is responsible for providing exceptional guest service, managing hotel operations, and ensuring a smooth and positive experience. This includes checking in/out guests, managing room keys and paperwork, and providing accurate reception information. The position focuses on proactive service and adherence to hotel policies.

Requirements

• Review overnight records and handle them.
• Understand reservation materials and VIP guest preferences.
• Master front desk professional and technical skills.
• Manage room keys and paperwork.
• High school or higher education background.

Benefits

• Competitive salary
• Opportunities for growth