宾客关系主任

The guest relations role is focused on providing excellent guest service, greeting guests warmly, assisting with check-in and check-out, and handling complaints or issues to ensure a positive experience. The role requires knowledge of hotel procedures, maintaining accurate records, and upholding the hotel's standards of service.

Requirements

• Greeting guests and assisting with guest needs.
• Assigning rooms and registering VIP arrivals.
• Handling check-in, check-out, and room change procedures.
• Maintaining accurate room and financial records.
• Performing checks and currency exchange.

Benefits

• Competitive salary