礼宾员

The position involves providing excellent guest service in a hotel lobby. Guests should receive a warm welcome, be assisted with bell and door needs, and have their preferences remembered. The role focuses on resolving issues and sharing local insights to enhance the guest experience, maintain service standards, and be aware of company policies and vendors. This role requires adaptability and sensitivity to diverse cultural needs.

Requirements

• Deliver a memorable and personalized guest experience.
• Resolve guest issues and provide feedback for improvement.
• Maintain a positive and professional attitude.
• Adhere to credit policies and accounting practices.
• Be aware of vendor ethics.

Benefits

• Competitive salary
• Opportunities for growth