Duty Manager

IHG is seeking a Duty Manager to lead their team, ensuring guest experiences, promoting efficient operations, and resolving guest complaints. The role emphasizes team collaboration and providing authentic memorable experiences. It requires prioritizing workload, developing team skills, and handling emergencies.

Requirements

• Minimum Diploma or equivalent, some college preferred
• 2 years’ front desk/guest service leader experience
• Fluency in spoken and written English
• Basic mathematics skills
• Excellent communication, problem solving, reasoning and motivational skills
• Long periods of standing and lifting of heavy items
• Willingness to work evenings and weekends

Benefits

• Competitive salary
• Wide range of benefits
• Uniform
• Room discounts
• Training
• Wellbeing framework