Guest Services Agent 宾客服务接待员

The Guest Services Agent is responsible for welcoming guests, assisting with check-in/check-out, making room arrangements, handling inquiries, and promoting the hotel's amenities. They need to be friendly, helpful, and efficient in fulfilling customer requests.

Requirements

• Greet guests with a friendly attitude
• Arrange rooms according to established work procedures
• Receive, check-in, and check-out guests
• Make arrangements for guests' rooms (foreign exchange, promotions)
• Assist with guests' inquiries