Guest Services Agent 宾客服务接待员

The guest services agent will provide excellent customer service to guests, ensuring a positive experience. They will be responsible for handling hotel policies, equipment, and procedures. The role involves interacting with guests and addressing their needs effectively.

Requirements

• Bachelor's degree or higher education
• Open-minded and flexible personality
• Strong service mentality, persuasion skills, and sense of responsibility
• Proficiency in handling hotel policies, equipment, and service types
• Front desk work and procedures experience