IT Service Desk Administrator
InTalent AsiaUnited States
Posted December 11, 2025
Full Time
About the Company
InTalent Asia is a global HR services provider headquartered in Colombo, Sri Lanka, operating in over 20 countries across Asia, Europe, the Middle East, and North America. The company delivers end‑to‑end talent solutions—including recruitment, staffing, executive search, headhunting, PEO and EOR services, and staff augmentation—to help businesses scale and manage workforce compliance worldwide. Its distinctive value lies in a highly experienced, strategically focused team that customizes solutions to align with each client’s objectives while handling payroll, benefits, and regulatory compliance. By combining a broad geographic reach with a personalized, results‑driven approach, InTalent Asia empowers organizations to focus on core growth while we manage their talent needs.
Job Description
Provide 24/7 first-line IT and communications support across the organization, deliver L1 & L2 support for Microsoft 365 services, and administer and support internal business applications.
Requirements
- Degree in Information Technology or secondary education with relevant technical certifications
- ITIL certification
- Microsoft 365 and Azure Administrator certifications
- Certifications in networking, Intune, Endpoint Manager, or ServiceNow (preferred)
- Minimum 4 years of experience in IT support within enterprise or hybrid cloud environments
- Experience with IT administration tasks
- Proficiency in ITSM platforms such as ServiceNow or JIRA
- Familiarity with automation tools and cybersecurity practices
- Understanding of cloud security, multi-factor authentication (MFA), and zero-trust architecture
- Excellent spoken and written English communication skills
- Advanced computer aptitude and technical troubleshooting ability
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance