CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE to ensure customer satisfaction with timeliness and quality of plant orders, responsible for processing purchase orders, sample requests, claims, and other tasks.

Requirements

• College degree (Associates Degree minimum)
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to learn and navigate AS400 system
• Reliable, adaptable, and able to handle job stress with professionalism
• Exceptional teamwork, communication, and customer service skills
• Ability to recall facts, situational data, and procedural details

Benefits

• Two medical plans
• HSA with employer contribution
• Employer paid life insurance
• Short-term disability and long-term disability
• Employee assistance program
• Voluntary benefits including: vision, accident, & critical illness
• 10 paid holidays
• Vacation, personal, and sick time
• 401(k) with guaranteed match and profit share
• Employee referral bonus
• Limited education assistance