CRM Lead
Interactive InvestorManchester, England, United Kingdom
Posted February 11, 2026
32000 - 32000 GBP
Full Time
About the Company
Interactive Investor (II) is a leading UK investment platform that offers a secure, low-flat-fee environment for managing Stocks & Shares ISAs, personal pensions, and trading accounts. With a catalogue that spans the widest range of investments available, II provides online share dealing, SIPPs, junior ISAs, and private pension solutions, complemented by expert market insight and private investor communities. The platform's distinction lies in its scale—over half a million investors trust II with £80 billion in assets, making it the country's second-largest investment service. Backed by a workforce of more than 1,000 professionals across Manchester, Leeds and London, II combines deep industry expertise with a culture of accessibility and customer‑centric support.
Job Description
CRM Lead role at interactive investor, responsible for planning, creating, and executing CRM campaigns, with a focus on personalising customer communications through AI capabilities and insights.
Requirements
- Experience in delivering multi-channel CRM campaigns through service and marketing automation platforms
- Ability to work cross-functionally to translate CRM briefs into aligned, multi-channel campaigns
- Strong knowledge of core marketing automation technologies, including email content writing, SQL, HTML, CSS, and database infrastructures
Benefits
- Group Personal Pension Plan
- Life Assurance
- Group Income Protection
- Private Medical Insurance
- 25 Days Annual Leave
- Staff Discounts on our investment products
- Personal & Well-being Fund
- Retail Discounts
- Voluntary Flexible Benefits
