Client Relations Manager
Internet BrandsNewark, New Jersey, United States
Posted August 22, 2024
110000 - 170000 USD year
Full Time
About the Company
Internet Brands is an online media and technology company serving businesses and consumers across Automotive, Health, Legal, and Home/Travel categories. With award-winning consumer websites like WebMD and Avvo attracting over 250 million monthly visitors, and a range of web presence software products, the company fosters a unique culture blending startup innovation with corporate stability.
Job Description
Martindale-Avvo is seeking a Client Relations Manager to lead, coach, and inspire a team of 8-12 Account Managers as part of the Account Management leadership team. This role will focus on strategic account management, client retention, and long-term value, particularly in the AI-driven digital marketing landscape. The ideal candidate will bring a combination of change leadership experience and a consultative, data-driven approach to client engagement.
Requirements
- 3+ years of Account Management or Customer Success leadership experience
- 2+ years managing teams
- Proven success driving growth and retention in SMB-focused digital marketing, SaaS, or online marketplaces
- Strong leadership track record, improving morale, and delivering results through change
- Consultative, strategic approach to client engagement
- Analytical rigor and comfort with data-driven decision-making
- Excellent communication and executive presence
Benefits
- Medical, dental, vision, and life insurance benefits
- 401(k) plan with a company match
- Accessible and transparent leadership team
- Employee recognition program
- Casual dress attire
