Senior Service Delivery Manager
ITRSMumbai, Maharashtra, India
Posted March 5, 2026
Full Time
About the Company
ITRS is a global technology company that delivers automated and holistic IT observability solutions to critical industries.
Job Description
ITRS is seeking a Senior Service Delivery Manager to lead and elevate the delivery of our Managed Services for strategic enterprise clients. This role requires a seasoned professional who can drive service excellence, mentor delivery teams, and help shape the strategic direction of our managed services operations within a demanding financial services environment.
Requirements
- Strategic Client Leadership
- Service Delivery Excellence
- Performance Management & Governance
- Team Leadership & Development
- Cross-Functional Collaboration
Benefits
- Health insurance with Care
- Provident Fund
- Group personal accident policy
- Generous leave entitlements
