Technical Support Engineer (Remote)

We are looking for a Technical Support Engineer (Remote) to provide expert-level support for identity verification and check deposit solutions. This role combines hands-on technical problem-solving with strong client engagement, enabling you to make a direct impact on customer success and product adoption.

Requirements

• Bachelor’s degree in Computer Science, a related field, or equivalent experience
• Minimum 3 years of technical support experience, preferably in SaaS or B2B platforms
• Strong written and verbal communication skills, with the ability to simplify complex technical issues

Benefits

• Competitive salary and performance-based bonuses
• Fully remote work with flexible scheduling
• Comprehensive healthcare and retirement plans
• Opportunities for professional growth and skill development
• Collaborative, team-focused environment with cross-functional exposure
• Direct impact on client success and product improvement