Technical Support Engineer

Technical Support Engineer role at JouwWeb involves resolving technical issues and improving product, combining technical support and customer support. Daily tasks include answering customer questions, analyzing technical issues, documenting and creating clear GitHub issues for development, and signaling recurring bugs.

Requirements

• HBO work and thinking level
• Affinity with technology and SaaS products
• Basic knowledge of HTML, CSS, and JavaScript
• Basic knowledge of computer networks, browsers, and mobile devices
• Experience with GitHub and Git
• Ability to write error-free Dutch and English
• Recognition of core values

Benefits

• Competitive salary between €3,000 and €4,000
• Training budget of 5% of annual salary
• Good pension scheme without own contribution
• Hybrid working style
• Informal work environment with freedom and few meetings
• Fun extras for team and company targets