Senior Client Operations Manager
JustParkLondon, England, United Kingdom
Posted October 22, 2025
Full Time
About the Company
JustPark is transforming the way people park, offering faster, smarter solutions for drivers and destinations globally. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences. In the UK, more than 14 million drivers trust JustPark to reserve parking spaces, with a car parked every two seconds via our platform. Across the Atlantic, we power over $1 billion in booking volume for more than 500 customers in North America, parking over 40 million vehicles annually at landmark venues including Mercedes-Benz Stadium, The Greek Theatre, the Rose Bowl, and the Las Vegas Convention Center. Our platform equips operators with the tools to streamline operations, reduce costs, and unlock actionable insights. With decades of innovation, JustPark is redefining parking, one space at a time. Interested in working at JustPark? Visit our Jobs page to browse open roles and apply directly on LinkedIn.
Job Description
JustPark is seeking a highly organised Senior Client Operations Manager to join their team, focusing on Event Parking in the UK. This role involves managing a portfolio of clients, ensuring client satisfaction, driving commercial optimisation, and maximising operational efficiency. The role requires hands-on problem-solving, cross-functional collaboration, and a strong commitment to delivering high-quality outcomes.
Requirements
- 5+ years of operational client management experience
- Proven process-driven mindset
- Strong client health management skills
- Advanced problem-solving capabilities
- Excellent cross-functional collaboration skills
- Strong analytical and communication skills
- Experience with GSuite Salesforce and PlanHat (or similar)
- Customer success leadership experience
- Financial/Project management experience
Benefits
- Generous holiday policy
- Free lunch on all office days
- Free snacks & drinks on all office days
- Private Medical Insurance
- Life assurance
- Credit for eye tests
- Parking credit
- Cycle-to-work salary sacrifice scheme
- EV salary sacrifice car scheme
- Enhanced parental leave
- Funding for childcare
- Team social budget
- Social activities and celebrations
