Associate Customer Success Manager
KarbonUnited Kingdom
Posted December 30, 2025
Full Time
About the Company
Karbon is the global leader in practice management software for growth-minded accounting firms.
Job Description
Karbon is seeking an Associate Customer Success Manager to build and maintain strong customer relationships, manage a large portfolio of SMB accounts, and drive product adoption.
Requirements
- At least two years in a customer success or account management role
- Intermediate proficiency in Google Sheets and/or Excel
- Bachelor's degree in Accounting, Business, Communications, Information Technology, Finance, or Psychology preferred
Benefits
- Flexible work hours
- Work remotely or in an office
- Commuter & work from home benefits
- Home office equipment menu
- Cultural and offsite events
- Learning and development opportunities
- Generous parental leave
- Performance based and globally benchmarked pay
- Employee Assistance Program
- Up to 10 wellness days
- Karbon Fun / Social Club!
- Up to 5 weeks paid vacation