Desktop Support Technician (Entry-Level)
Katapult NetworkMinnesota, United States
Posted February 9, 2026
Full Time
About the Company
Katapult Network is a recruiting and career development platform that connects recent college graduates with entry-level roles across a broad spectrum of industries. Leveraging a human-focused approach, the firm partners with both job seekers and hiring managers to match talent with positions that align with individual strengths and career aspirations. With more than 50 years of combined experience and a proven track record as an Inc. 5000 company, Katapult offers tailored services such as resume coaching, interview preparation, and skill-building workshops. Their distinctive value lies in a deep commitment to early-career professionals, ensuring that graduates discover and secure opportunities in finance, logistics, tech, and beyond. By treating each candidate as a whole person rather than a résumé, Katapult transforms the traditional job-search process into a collaborative partnership.
Job Description
Katapult Network is seeking an entry-level Desktop Support Technician to provide hands-on technical support for end users in a relationship-focused IT environment.
Requirements
- Bachelor's degree
- CompTIA A+ Certification
- Technical foundation: CompTIA A+ certification and a strong understanding of desktop hardware and operating systems
- Customer-focused mindset: Comfortable supporting users face-to-face and building trust through service
- Communication: Able to explain technical issues clearly and professionally
- Problem-solving: Enjoys troubleshooting and learning through real-world experience
- Independence: Comfortable working onsite and managing day-to-day priorities
- Growth-oriented: Motivated to learn from senior engineers and grow within an IT career path
Benefits
- Generous Paid Time Off
- 401k Matching
