Manager, Implementation Consulting

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.

Requirements

• 6+ years of SaaS implementation, consulting, or project management experience, with 2+ years leading teams.
• Proven success leading enterprise or strategic account implementations, managing complex tech stacks, integrations, and multi-stakeholder engagements.
• A successful people leader and team builder through excellent motivation, leadership, and interpersonal skills
• Deep understanding of marketing technology solutions (Email, SMS, CDP) and how to drive advanced use cases for customer growth.
• Strong project management skills, able to balance timelines, resources, and competing priorities while delivering exceptional outcomes.
• Excellent communicator with the ability to influence and build trust across executive, technical, and operational audiences.
• Collaborative, adaptable, and energized by a fast-changing environment, with proven expertise in establishing trusted customer relationships across multiple stakeholders on global teams, building partnerships with internal and external teams to drive creative solutions

Benefits

• Annual cash bonus plan
• Variable compensation (OTE) for sales and customer success roles
• Equity
• Sign-on payments
• Comprehensive range of health, welfare, and wellbeing benefits based on eligibility