Senior Director, GTM Strategy and Planning

Klaviyo is looking for a Senior Director of Go-To-Market (GTM) Strategy & Planning to help unlock its next phase of growth across product lines, customer segments, and global markets. The ideal candidate combines strategic thinking, operational excellence, and a deep understanding of high-velocity SaaS business models.

Requirements

• 15+ years of experience in GTM strategy, revenue operations, management consulting, or a similar role in a high-growth SaaS environment
• Experience owning GTM or business operating cadences at scale—quarterly reviews, planning processes, and board-level reporting
• Strong grasp of SaaS economics and the customer lifecycle—from lead to loyal advocate
• Proven success leading complex, cross-functional initiatives with executive visibility and measurable impact
• Analytical mindset with fluency in data—comfortable diving into metrics to extract insights and tell compelling stories
• Demonstrated ability to take initiative and manage multiple, complex, competing priorities
• Superb people and leadership skills and ability to drive large-scale change management
• Comfortable navigating ambiguity and driving clarity in fast-paced environments
• Exceptional communication skills—clear, concise, and effective with stakeholders across all levels
• Experience with Salesforce, Tableau, SQL, or similar tools is a plus
• MBA or relevant advanced degree is a plus, but not required

Benefits

• Annual cash bonus plan
• Variable compensation (OTE) for sales and customer success roles
• Equity
• Sign-on payments
• Comprehensive range of health, welfare, and wellbeing benefits