Klaviyo is seeking a Senior Director of Go-To-Market (GTM) Strategy & Planning to help unlock its next phase of growth across product lines, customer segments, and global markets. The ideal candidate will drive GTM planning across the entire customer lifecycle and work cross-functionally with senior leaders to define the GTM vision and operationalize it at scale.
Requirements
- 15+ years of experience in GTM strategy, revenue operations, management consulting, or a similar role in a high-growth SaaS environment.
- Experience owning GTM or business operating cadences at scale—quarterly reviews, planning processes, and board-level reporting.
- Strong grasp of SaaS economics and the customer lifecycle—from lead to loyal advocate.
- Proven success leading complex, cross-functional initiatives with executive visibility and measurable impact.
- Analytical mindset with fluency in data—comfortable diving into metrics to extract insights and tell compelling stories.
- Demonstrated ability to take initiative and manage multiple, complex, competing priorities.
- Superb people and leadership skills and ability to drive large-scale change management.
- Comfortable navigating ambiguity and driving clarity in fast-paced environments.
- Exceptional communication skills—clear, concise, and effective with stakeholders across all levels.
- Experience with Salesforce, Tableau, SQL, or similar tools is a plus.
- MBA or relevant advanced degree is a plus, but not required.
Benefits
- Comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
- Participation in the company’s annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
