On-Site Technical Support Supervisor
KSMAthens, Attica, Greece
Posted June 7, 2024
Full Time
About the Company
SCM is a strategic partner for companies in terms of Human Resources.
Job Description
SCM is seeking an On-Site Technical Support Supervisor to oversee customer technical support, manage technical teams, and optimize processes. The role focuses on providing excellent service, resolving complex issues, and collaborating with stakeholders to achieve strategic technical support decisions. This position supports a top-tier electricity production and procurement company.
Requirements
- Oversees customer technical support
- Manages technical teams, assigning tasks & evaluating performance
- Resolves complex technical issues
- Optimizes processes and measures KPIs
- Collaborates with stakeholders
- Excellent organizational and managerial skills
- Excellent communication and interpersonal skills
- Knowledge and experience in various technologies & systems
- Ability to multitask & manage time
- Ability to work independently and in a team