Kustomer delivers an intelligent customer experience platform that centralizes customer data, conversations, and AI-driven workflows into a single workspace. The platform powers omnichannel support, intelligent routing, AI assistants, and AI-native reporting to help brands respond faster, smarter, and more personally. By integrating AI into every touchpoint, Kustomer enables teams to delight and retain customers while driving measurable growth. Its focus on data unification and AI-enhanced service sets it apart as a leading solution for modern customer experience and CRM needs.
Open Positions
Solutions Consultant
8+ yrs software sales exp, Bachelor’s degree or relevant experience, and HIPAA compliance. Experience in web/scripting/SaaS technologies is a plus
Manager, Account Management
7+ yrs team mgmt, 10+ yrs exp. in SaaS/exp sales w/ a client-facing team. Strong pipeline management & communication skills required
People Operations Partner (Senior HRBP)
1-2 days/week in office (New York). Strong experience in People/HR is required. Collaborative team player with a focus on employee experience
Enterprise Account Executive, East
5-10 years sales experience, enterprise account experience, strong quota achievement. SaaS CRM sales exp. & experience selling to CX sides a plus. Must be available East Coast Time Zone
Professional Services Consultant (Senior Level)
5+ yrs consulting exp, CRM/CS platform experience (Kustomer preferred). Technical skills in automation/workflow optimization, API integration & web tech knowledge. Bachelor’s degree or equivalent
Sales Development Representative
6+ months sales experience, ability to engage customers online, clear communication skills, and time management skills
Enterprise Account Executive, EMEA
5-10 yrs sales exp, enterprise deals, SaaS CRM, CX knowledge. Exp. startup/early stage and healthcare compliance
Engineering Manager
BS in CS or related field, 7+ yrs of software engineering exp, 1+ yr of team mgmt exp, experience with Golang, Node.js, REST APIs, continuous deployment, Docker, Terraform, AWS, Elasticsearch, Solr, Algolia, automated testing practices, HIPAA Compliance
Executive Assistant to the CEO
5+ yrs as Executive Assistant to CEO, startup experience, detail-oriented with strong communication skills. Time management and prioritization skills are also vital
Enterprise Account Executive, West
5-10 years of sales experience, Enterprise account sold with complex sales cycles, high quota achievement, and a SaaS CRM solution selling experience
+21 More Jobs Available!
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