Technical Customer Support Agent (Remote, Greece & Cyprus - Evening Shift)
LearnWorldsLimassol, Cyprus, Cyprus
Posted March 6, 2026
Full Time
About the Company
LearnWorlds is a globally top 5 e-learning courses platform.
Job Description
LearnWorlds is seeking a Technical Customer Support Agent to join their team. The role involves providing friendly and effective support to customers across email, chat, phone, and live Q&A during webinars. The ideal candidate will have excellent verbal comprehension and written clarity, be curious and analytical, and have strong problem-solving skills.
Requirements
- Become an expert on the LearnWorlds platform
- Provide friendly, thoughtful, and highly effective support
- Diagnose problems through structured thinking and product knowledge
- Translate complex platform behaviors into plain language
- Collaborate with teammates
- Work closely with other teams
- Occasionally lead 1:1 support demos
Benefits
- Private life and health insurance plan
- Fully remote work
- Personal annual training budget
- Annual home office allowance
- Company laptop
- 23 days of paid time off
- 3 early summer Fridays
- Access to AI tools
- Free LearnWorlds School
- Annual company retreats