(Bilingual) Patient Access Specialist - Call Center Rep
Legacy Community HealthHouston, Texas, United States
Posted June 19, 2025
Full Time
About the Company
Legacy Community Health is a comprehensive healthcare system serving over 50 locations in Texas, offering primary care, pediatrics, OB/GYN, behavioral health, dental, vision, specialty care, and pharmacy services. As the largest Federally Qualified Health Center (FQHC) in Texas and a United Way affiliate since 1990, Legacy is committed to providing high-quality healthcare to underserved communities without regard to ability to pay.
Job Description
Legacy Community Health is seeking a Bilingual Patient Access Specialist to join their visionary team. As a Patient Access Specialist, you'll be the essential conduit for patients, facilitating seamless communication to access critical healthcare services. This role is based in Houston, TX and offers a stimulating environment with opportunities for growth, contributing to transforming healthcare into a more accessible and patient-centered service.
Requirements
- High School Diploma or equivalent
- Ability to operate comfortably in a technology-driven call center
- Strong understanding of basic healthcare industry terminology
- Proven excellence in customer service
- Effective communication skills
- Capacity for innovation in addressing patient needs
Benefits
- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership