Customer Implementation Manager
LoadsmartChicago, Illinois, United States • United States
Posted December 2, 2025
88022 - 120000 USD year
Full Time
About the Company
Loadsmart is a leading logistics solutions provider offering comprehensive services from planning to execution, powered by advanced technology and expert insights. Key offerings include brokerage, machine learning, and freight management software, enabling businesses to optimize operations, reduce costs, and enhance efficiency in the transportation industry.
Job Description
Join Loadsmart, a growth-stage logistics technology company, as a Customer Implementation Manager. Lead the onboarding of strategic customers and support internal initiatives for scalability, quality, and operational excellence.
Requirements
- Bachelor's degree in Business, Information Systems, Supply Chain, or related field (or equivalent experience)
- 5+ years of experience in project management, customer onboarding, or consulting
- Strong understanding of SaaS delivery models, systems integrations, and customer lifecycle management
- Experience leading complex enterprise implementations and working with cross-functional teams
- Proven project management skills (PMP or Agile certification preferred)
- Excellent communication, stakeholder management, and organization skills
Benefits
- Competitive base salaries
- Extremely competitive Equity package
- Loadie Time Off (PTO and sick days without a limit)
- Comprehensive Medical, Dental, and Vision insurance plans
- 401k Match