Technical Support Lead
LotusFlarePune, Maharashtra, India
Posted November 4, 2025
Full Time
About the Company
LotusFlare simplifies technology to create better experiences for customers.
Job Description
LotusFlare is a provider of cloud-native SaaS products based in Silicon Valley. We are looking for a Technical Support Lead to join our Customer Support team in Pune. The role will oversee the day-to-day operations of the support team and handle escalated customer issues.
Requirements
- Prior experience supporting B2B2C products
- Experience working with cloud-native platforms (e.g., AWS, Azure, GCP) and virtualization technologies
- Proven ability to work independently and manage multiple priorities
- Excellent communication skills
Benefits
- Competitive salary package
- Paid lunch
- Medical Insurance
- Yearly bonus
- Training and workshops
