At Your Service Captain, Stamford Town Center - Full Time

Macy's is seeking a Customer Service Captain to be a key advocate for customers, resolving issues, and promoting brand loyalty. This role involves driving results through promotional and Omni-selling initiatives, including In-Store Pickup in Store and Curbside services. Advancement opportunities include Sales and Customer Experience Manager.

Requirements

• Flexible availability (days, evenings, weekends, holidays)
• High school diploma or equivalent
• Proficient in communicating with customers and colleagues

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Career development opportunities
• Community volunteering opportunities